Terms and Conditions of Service

MFS operates an open and transparent fee structure.  Published costs in the List of Charges include all of the usual stages of treatment, from the planning appointment through to pregnancy scan or treatment follow-up.

These costs do not include any medication required throughout the treatment as each patient requires a different prescription.  MFS reserves the right to alter the fees at any time.  Usually fees are reviewed annually with effect from 1 April.  Where possible, MFS will give one month’s notice of any changes.

Treatment and drugs

Patients are responsible for paying fees in full at least 14 days before the start of any planned cycle to ensure enough time for the required medication to be ordered and delivered.  In addition:

• drugs ordered by MFS from the pharmaceutical company totalling less than £150 per patient incur a processing charge of £15
• storage of patient drugs at MFS incurs a charge of £50
• the clinical team prescribe a standard dose of medication for treatment, to try to minimise waste. It may be necessary to ‘top-up’ this dose with additional medication and the patient will incur these additional costs
• the cost of any ‘top-up’ drugs issued from MFS stock are to be paid on the day they are prescribed
• no refund may be given to unused drugs which have been removed from MFS
• invoices for male procedures should be settled in full 14 days before the treatment date
• any unpaid costs will result in treatment being delayed. MFS reserves the right to cancel appointments or refuse treatment at short notice if fees are not paid before that appointment.

Additional costs

• HFEA levies are beyond the control of MFS and may be subject to change. An additional HFEA levy is applicable to all IVF, ICSI and frozen embryo transfer cycles and on IUI cycles using donor sperm. The current HFEA levies are listed in the List of Charges
• any additional procedures and/or investigations required at any point during treatment will be discussed with the patient before being carried out and further charges may apply. Please contact a member of the finance team before proceeding to confirm or clarify any such charges
• electronic witnessing is a rigorous laboratory procedure to effectively identify and track patients’ gametes and embryos.  ‘Major’ treatment cycles (eg IVF and ICSI cycles) incur an electronic witnessing cost of £40 and ‘minor’ treatment cycles (eg IUI and frozen embryo transfers) incur a cost of £20.  The electronic witnessing charge is applied to all new treatment cycles and is non-refundable
• the first year’s storage of frozen gametes and embryos is included in the original treatment cost (as indicated on the List of Charges ). Any further years of storage will be charged at an annual rate, as detailed in the List of Charges

Payment options

• MFS accepts payment by cash, cheque, credit and debit cards, (excluding American Express)
• credit card transactions incur a supplementary charge of 2% to cover charges levied by the processing bank. Card payments can be made at the clinic or over the telephone
• MFS cannot offer finance or loan facilities to fund treatment

Further information

Any questions about the cost of treatment or finance arrangements should be addressed to Gail Bellingham, finance manager, or Becky Cooves, patient liaison finance officer, via email or on 01922 455911.