Cancellation Policy
When a cycle of treatment is cancelled for any reason the patient will be liable for any costs incurred before cancellation. For example, if a standard IVF cycle is cancelled after down regulation plus one monitoring scan, the costs incurred before cancellation would be £285 for the treatment planning appointment plus £135 for a scan. A credit note will be issued for the difference between the original treatment cost, minus the costs incurred. Any credit balance can be used against future treatment costs or a cheque refund can be requested.
No refund is given for unused medications. MFS is not legally able to take back medication from patients once the drugs have left the clinic. Left-over medications should be stored appropriately by the patient and may be used for future treatment cycles. It is the patient’s responsibility to advise the clinical staff if they have medications left over from previous cycles that may be used for a future cycle.
Items highlighted in pink represent the consumable costs incurred up to the point of cancellation. A credit note will be raised for the original treatment cost minus this amount |
Items highlighted in blue represent the amount to be credited to a patient’s account at this point of cancellation |
Cycle cancelled at: | IVF | ICSI | EGG SHARE | EGG SHARE |
Treatment planning appointment | £285 | £285 | £285 | £285 |
Subsequent monitoring scans | £135 | £135 | £135 | £135 |
No eggs collected | £425 | £935 | £125 | £635 |
Embryo transfer cancelled (not including elective freeze all) | £285 | £285 | £82 | £82 |
Miscellaneous costs: |
|
Monitoring scans for frozen | £135 per scan |
Elective freeze all. If, before embryo transfer, the clinical team recommends that all embryos are frozen for use in a future cycle, there is no charge for the first attempt to transfer frozen embryos, other than for any drugs required. Subsequent frozen embryo transfers, even if the first has resulted in a cancellation, are fully chargeable. Egg share recipients, surrogacy, egg freezing or embryo freezing. If a cycle of treatment is cancelled for egg share recipients, or patients undergoing surrogacy, or egg/embryo freezing, the circumstances will be assessed on an individual basis and any credit given. |